3jl1 Frequently Asked
Questions

Head to the Register page and fill in your basic details — name, email address, mobile number, and a secure password. You'll receive a verification code via SMS or email to confirm your account. Once verified, your 3jl1 account is active and ready to use. The whole process takes about two minutes. Make sure to use a real mobile number since it's needed for withdrawals and account security.

No. Each player is allowed only one 3jl1 account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all accounts being permanently suspended and balances forfeited. If you've forgotten your login details, use the password reset option on the Login page rather than creating a new account. If you're having trouble accessing your account, contact our support team directly.

Account verification on 3jl1 is required before you can make your first withdrawal. You'll need to submit a valid government-issued ID — this can be a Philippine passport, driver's license, SSS ID, UMID, or PhilSys national ID. Upload a clear photo of your ID through your account settings. Verification is usually completed within 24 hours. Once verified, your account is fully unlocked for deposits, withdrawals, and all game features.

Go to the Login page and click "Forgot Password." Enter the email address or mobile number linked to your 3jl1 account. You'll receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you no longer have access to your registered email or phone number, contact our 24/7 support team for manual account recovery — you'll need to verify your identity before access is restored.

3jl1 supports the most popular local payment methods in the Philippines. You can deposit and withdraw using GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱). No international cards or crypto wallets are required — everything works through the payment apps and bank accounts most Filipinos already use daily.

Deposits via GCash and PayMaya are credited to your 3jl1 account almost instantly — usually within seconds. Bank transfers via BPI, BDO, or Metrobank may take a few minutes depending on your bank's processing time. If your deposit hasn't reflected after 15 minutes, take a screenshot of your transaction confirmation and send it to our support team. We'll resolve it quickly so you can get back to playing.

Go to the Withdraw section in your 3jl1 account, choose your preferred method (GCash, PayMaya, or bank transfer), enter the amount, and confirm. Make sure your account is fully verified before requesting a withdrawal — unverified accounts cannot process payouts. Withdrawal processing times vary: GCash and PayMaya withdrawals are typically completed within a few hours, while bank transfers may take up to one business day. Minimum and maximum withdrawal amounts are displayed in your account dashboard.

Yes, 3jl1 has a minimum deposit amount to keep transactions manageable. The exact minimum depends on your chosen payment method and is displayed on the deposit screen before you confirm. Generally, GCash and PayMaya deposits have a lower minimum threshold compared to bank transfers. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification in line with anti-money laundering compliance requirements.

3jl1 does not charge platform fees on standard deposits or withdrawals. However, your payment provider (GCash, your bank, etc.) may apply their own transaction fees depending on your account type and the amount transferred. We recommend checking your e-wallet or bank's fee schedule before initiating a transaction. Any applicable third-party fees will be shown before you confirm the transfer.

3jl1 currently offers six games: Mines, Supermarket Spree, Monster Triple, Jungle Delight, Politics, and Egypt Book of Mystery. The catalog includes strategy games, slot-style titles, and prediction markets — something for every type of player. New games are added to the platform regularly, so the library continues to grow. Visit the Game page for the full catalog with descriptions of each title.

In Mines, you choose how many mines to hide on a grid, then click tiles one by one to reveal safe squares. Each safe tile you uncover increases your multiplier. You can cash out at any point — but if you hit a mine, you lose your bet. The more mines you set, the higher the potential multiplier, but the greater the risk. It's a pure strategy game where you control the risk level on every round.

Yes. All 3jl1 game outcomes are generated by a certified random number generator (RNG). Results cannot be predicted, manipulated, or influenced by the platform or other players. The RNG is independently tested to ensure statistical fairness across all game types — whether you're playing a slot like Supermarket Spree or a strategy game like Mines. Provably fair mechanics mean you can verify the integrity of results independently.

Minimum bet amounts vary by game and are displayed on the game screen before you place a wager. 3jl1 is designed to be accessible — most games allow you to start with a small amount in Philippine Peso (₱), making it easy to explore different titles without committing a large balance. Maximum bet limits also apply per round and are shown in the game interface. Always check the bet limits before starting a session.

The Politics game on 3jl1 lets you bet on the outcomes of political events and current affairs markets. You pick a side, set your stake in ₱, and wait for the result. Markets have live odds that update in real time based on activity. Once a market closes and the result is confirmed, winnings are credited to your account automatically. It's a unique format that taps into the Filipino passion for current events and turns it into a real-money prediction game.

Yes. The 3jl1 mobile app is available for download and gives you full access to all games, your account, deposits, and withdrawals from your smartphone. The app is optimized for both Android and iOS devices and is designed to run smoothly even on mid-range handsets common in the Philippines. Visit the App page for download instructions and system requirements.

Absolutely. All 3jl1 games are fully playable through your mobile or desktop browser — no app download required. The platform is built to be responsive and works well on Chrome, Safari, and other modern browsers. That said, the dedicated app offers a faster, more streamlined experience with push notifications for promotions and faster game loading times. Both options give you access to the same games and account features.

The 3jl1 app and mobile site are engineered to perform well on Philippine mobile networks, including slower LTE and 4G connections. Game assets are compressed and cached to minimize data usage and reduce load times. Most games launch in under two seconds on a standard LTE connection. If you're on a very slow connection, we recommend closing background apps and using Wi-Fi where available for the best experience.

Yes. 3jl1 uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal information — including your name, ID documents, and payment details — is stored securely and never sold to third parties. We comply with applicable Philippine data privacy laws. For full details on how we collect, use, and protect your data, read our Privacy Policy.

Two-factor authentication (2FA) can be enabled from your account security settings. Once activated, you'll be required to enter a one-time code sent to your registered mobile number each time you log in from a new device. We strongly recommend enabling 2FA — it adds a critical layer of protection against unauthorized access, especially important when real money is involved. If you lose access to your registered number, contact support immediately.

If you notice any suspicious activity — unfamiliar logins, unexpected balance changes, or transactions you didn't make — change your password immediately via the Login page and contact our 24/7 support team right away. We can temporarily freeze your account while we investigate. Never share your password or OTP with anyone, including people claiming to be 3jl1 staff. Our team will never ask for your password.

3jl1 provides several tools to help you stay in control of your gaming. These include deposit limits (daily, weekly, monthly), session time reminders, and self-exclusion options. You can set or adjust these tools from your account settings at any time. If you feel your gaming is becoming a problem, we encourage you to use these tools proactively. Visit our Responsible Gaming page for full details and additional support resources.

Self-exclusion allows you to temporarily or permanently block access to your 3jl1 account. You can request self-exclusion through your account settings or by contacting our support team directly. Once a self-exclusion is active, you will not be able to log in, deposit, or place bets for the duration you selected. We take these requests seriously and process them promptly. If you're struggling with gambling-related issues, please reach out — our team is here to help without judgment.